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HOME > Blog > Oversea sales blog > 【Echo Tech】 No warranty for Japanese model used at oversea.

【Echo Tech】 No warranty for Japanese model used at oversea.

Our Ultrasonic cutter has “Oversea models” and “Japanese models”.

We are separating Japan and oversea models, because electrical appliance which will be export to other countries must be taken certification of import country.

Problems which might occurs for using Japanese model at countries except Japan.

Sometimes we find Japanese models sold on oversea EC site. Those units has imported by oversea retailers, supplied from Japanese seller, and we could not track which Japanese company is exporting from our numerous distributor list. It’s risky to get Japanese model without knowing problems which might occur by using at oversea.

1. AC cord.

Japanese models has attached AC cord, corresponds to Japanese outlet.

There are some countries corresponds to this cord type, but as it doesn’t take any oversea certification, it’s not perfectly safe to use. It might lead unit malfunction or something serious accident.

For oversea model, it attaches AC cord corresponds to Europe outlet.

If we have order of oversea models, we will ask purchaser which country to use.
Then if we had request, we able to change AC cord to type corresponds to your country within free cost.

2. Custom problem.

As I mentioned, electrical appliances has to take oversea certification for export.
Japanese models are un-certified, but oversea models has certified CE mark.

Your import transaction, ordering Japanese model might be stop at your country’s custom, violated to trade regulation. Most of people doesn’t know about this rule, and face to trouble.

3. Japanese manual

For Japanese model, that manual has written in Japanese word.
For oversea models, it attached English manual.

No warranty for Japanese model used at oversea.

When your Japanese model become malfunction, we could not warrant for the unit.
This is because we know Japanese model’s are high probability of occurring malfunction using at oversea. Also, we are not giving permission of exporting Japanese model, please get oversea model for using at countries except Japan.

Oversea models.

   ZO-91 model           ZO-95 model

 

(Merit of purchasing oversea model)
1. These oversea models are certified CE mark.
2. We could replace AC cord to your countries corresponded type.
3. Has 1 year warranty.
4. For ZO-95 model, it attaches Torque screwdriver(ZH25T) and Foot switch(ZH801).
5. Attaches English manual.

If you already handled Japanese model, we strongly recommend you to change to oversea model before trouble occurring.
Concerning of replacing cost? We could offer you our best price discounting from retail price.

Feel free to make us contact anytime, your any of questions or comments!

worldinfo@us-dolphin.co.jp

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