【Echo Tech】 Risk of using ultrasonic cutter Japanese model at oversea except in Japan.
Most models we get inquiry of malfunction from oversea are ZO-41Ⅱ and ZO-80, which are Japanese use model. We are restricting exportation of those Japanese models to oversea, but it still sold to oversea from some of Japanese sellers. Even if you find at oversea market, it is high risk to use that might occur serious accidents, please do not purchase it.
(Japanese model) ZO-30PLA, ZO-40R, ZO-41Ⅱ, ZO-80
(Oversea model) ZO-91, ZO-95
Watch out for electrical trouble!
We got message from Chinese user, that their ZO-80 get broken.
Device’s two lamps blinks when the output switch turned ON, and blade vibration stops when blade touches work material. We have sent back the unit to our company and disassembled unit for inspection.
We could not find problem inside the main unit and hand piece. We confused because we never faced such an unit malfunction before.
Thinking cause of problem with other staffs for an hour… some salesman reminds that he faced similar situation in past. He was charging of sales at different department in past, and experienced that ultrasonic product broke when it turned ON, due to high output.
We immediately have test how does it work when ultrasonic cutter activates within high output. Later, we found unit shows same symptom. In ZO-80, it attaches AC adaptor that corresponds to 100～240V for AC. Normally, there are no problem even it has used in China(220V).
Then why it happens?
In some of regions in oversea, sometimes currency defect happens. Currency level accidentally become higher for just few moment. This time, we could say it’s fortune that accident doesn’t involve user. There are risk user might get injure by electrical accident.
Same accident might occur for oversea models!
We attach same AC adaptor to all ultrasonic cutter models(except ZO-30PLA and ZO-40R), so just shifting to oversea model doesn’t be a solution for this problem. Then what is the merit of using oversea models?
1. Repair
We could only repair a oversea models for ultrasonic cutter, which has used at oversea.
If your Japanese model get broken, we could not even answer to your question.
When your device doesn’t work properly, please make contact to shop where you bought.
Because we follow seller route for charging repair fee, we might not correspond to your direct request.
2. CE Certified product
Oversea models are CE certified product.
CE is a mark all electric appliances must taken for exporting to Europe. It shows that appliance has cleared criteria of electric test and ensured it’s no problem for using at Europe.
Each countries has original certification, but CE is now being world standard that CE product is recognized it’s safety for using at most of countries, even if it doesn’t take their countries certification.
【Echo Tech】Risk of using un-certified product at oversea. | Echo Tech
Conversely, exported un-certified products might be stop at custom, and importer might be violate judged the product is not fulfilled terms of safety use in that country.
3. English manual
In oversea model, the manual has written in English.(Japanese model manual has written in Japanese)
We could only send English manual data to user, who owned oversea model.
(At that time, we ask you model, unit serial number, )
4. Power code
Oversea model has attached “Europe plug” power code.
Japanese model has attached “Japanese plug” power code.
For oversea model, if we get order directly from consumer and have request, we could change power cord to a type corresponds to your country. Please let us know know your country when you order an unit.
Demerit of buying Japanese model(ZO-30PLA, ZO-40R, ZO-41Ⅱ, ZO-80).
1. High risk of electric trouble.
2. No repair.
3. Uncertified
4. Japanese manual
5. Japanese power code
It’s Japanese models are reasonable price than oversea models.
However, purchaser who bought Japanese model are just cutting cost of all function necessary to using at oversea.
Please purchase oversea models for using at your country except Japan.
ZO-91 model ZO-95 model
If you have any questions or comments, please send us message here.
worldinfo@us-dolphin.co.jp
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