FAQ
How to buy products?
If our distributor is located in your country, please make contact to them.
Distributors | Echo Tech
Also, you could place order or ask questions to us directly.
(Email) worldinfo@us-dolphin.co.jp
(Contact form) Contact us | Echo Tech
How much are the products?
Ultrasonic cutter retail price
ZO-91/ JPY63,600
ZO-95/ JPY123,200
Depends on shops, unit price might be different due to rate change.
If you would like to purchase from other shops, please check product prices.
About price of option parts, please send message here or at contact form.
worldinfo@us-dolphin.co.jp
About Warranty & Repair
！！All details are on this page！！
Troubleshooting and Repair flow of Ultrasonic cutter ZO series. | Echo Tech
Warranty period is 1 year, counting from our shipping date.
If you buy from other shops, companies, online shop, please keep something that proves you purchased within this one year (Receipt, Sheet that have seller’s signature, etc.).
When you request repair, please make contact to purchased shop.
Please notice that depends on unit’s trouble, warranty might be not covered.
(Drop from high place, sink in water, untightened screw, troubles that caused by user’s fault.)
Also, even if the unit is in warranty period, we charge round trip shipping fee to the user.
– Repair flow –
Before you ship troubled unit, please make contact to purchased shop or us, first.
The unit might be repairable by user’s self and we able to provide you troubleshooting.
If it has judged that needs technical repair, follow this instruction and request repair.
1. User ship troubled unit to purchased shop.
If user purchased from Echo Tech directly, ship to Echo Tech office.
If user has designated from shop to send us directly, we will accept it.
Echo Tech Co., Ltd.
20 Oyamazuka, Oiwacho, Toyohashi, 441-3131 Aichi, Japan
Oversea sales
2. After we inspect a unit, we send to user an estimation sheet with telling symptom and whether warranty is covered. User will make last decision whether they request repair.
On estimation sheet, it mentions an inspection fee and repair fee.
・Repair (Warranty covered) → We start repair and ship back a unit. User will be charged shipping fee.
・Repair (Warranty not covered) → First, user pays Repair + Inspection fee. After it reached to our account, and we confirmed it, we start repair and ship back a unit. User will also be charged shipping fee.
・No repair (Warranty covered) → First, user pays Inspection fee. After it reached to our account, and we confirmed it, we ship back a unit. User will also be charged shipping fee.
Is ultrasonic cutter ZO series an only for hobby use?
We developed ultrasonic cutter ZO series for hobby use.
ZO series unit power is lower but works precisely and the price is lower than other brands.
However, it doesn’t mean that we limit ZO series just in hobby use.
ZO series is a tool that could be adopted at everywhere doing processing of Cut, Weld and Polish.
Social media
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Club house : @echotechoversea